ac665's Privacy Policy

ac665 is a safe and reliable online casino and betting platform operated for players in Bangladesh. We believe every user has the right to privacy, and protecting that right is our responsibility.

The purpose of this policy is to clearly inform you what types of information ac665 collects, why it collects them, how it uses them, and what steps we take to protect your information. We never sell or disclose your personal information to third parties unnecessarily.

While using the ac665 platform, we may collect the following types of information:

2.1 Information You Provide Directly

Information you voluntarily provide when you create an account or register on the platform:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification — to confirm 21+)
• Payment-related details such as bKash, Nagad, Rocket, or bank account information
• Documents required for identity verification (such as a national identity card)

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device identity
• Browser type and version
• Operating system
• Time, date, and duration of site visits
• Pages visited and navigation patterns
• Referral URL (the source you came from)

2.3 Cookies & Tracking Technologies

ac665 uses cookies and similar technologies to improve your experience, manage sessions, and ensure platform performance. You can control cookies through your browser settings; however, disabling certain cookies may limit some features of the site.

We use the information we collect for the following purposes:

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Identity & Age Verification: To ensure the platform operates only for individuals aged 21 and above.
• Customer Support: To provide assistance via 24/7 live chat and email.
• Security & Fraud Prevention: To detect and stop unauthorized access and fraudulent activity.
• Service Improvement: To analyze your usage patterns and further improve the platform experience.
• Relevant Communications: To send important notifications regarding your account, bonuses, or services.

ac665 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with selected service providers for activities such as payment processing, technology services, or customer support. These partners are contractually obligated to use information only in accordance with ac665's instructions.

4.2 Legal Obligations

Information may be disclosed in response to applicable law, court orders, or legitimate requests from competent authorities.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the relevant parties, provided the terms of this policy remain in force.

ac665 takes industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
• Secure Databases: Stored data is kept in encrypted databases with controlled access.
• Access Controls: Only authorized staff can access the information necessary for specific tasks.
• Regular Audits: Our security systems are regularly reviewed and updated.
• Payment Security: Transactions via bKash, Nagad, Rocket, and bank transfer are completed using secure payment gateways.

However, no method on the internet is 100% secure. We make every effort to provide maximum protection, but we cannot guarantee absolute data security. It is your own responsibility to keep your account password secure and not to log in from unfamiliar devices.

ac665 retains your information only for as long as necessary or as required by legal obligations. Even after an account is closed, some information may be retained for the following reasons:

• To fulfill legal obligations
• To resolve disputes
• For fraud prevention and security
• To enforce agreements

Once the need has passed, we securely delete or anonymize your information.

As a user of ac665, you have the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: If there is any inaccuracy in your information, you can request a correction.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (where there is no legal obligation to retain it).
• Right to Object: You can object to the use of your information for specific purposes.
• Data Portability: You can request a copy of the information you have provided in a structured format.
• Withdrawal of Consent: You may withdraw consent previously given at any time, though this will not affect the lawfulness of prior processing.

To exercise these rights, email [email protected]. Our support team serves in both Bengali and English, 24 hours a day, 7 days a week.

ac665 is for individuals aged 21 and above only. We do not knowingly collect information from minors. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

If a parent or legal guardian believes their minor child has registered on our platform, please contact [email protected].

The ac665 platform may contain links to third-party websites. These external sites have their own privacy policies, and those policies will apply when you visit them. ac665 is not responsible for the collection or use of information by third-party sites.

Similarly, game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and Microgaming may have their own policies directly related to them.

ac665 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you through the platform or via your registered email.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints regarding the privacy of your personal information, please contact our support team. We provide service in Bengali and English via 24/7 live chat and email.

We take every complaint seriously and work to resolve it quickly. We kindly ask that you read this policy in full before reaching out to us.