ac665 Terms & Conditions

General Introduction

ac665 ("we", "our", "platform") is an online casino and betting service provider operating for players in Bangladesh. The terms and conditions stated on this page ("Terms") form a legally binding agreement between you ("user", "player") and ac665.

By registering at ac665 or using any service on this platform, you are automatically considered to have accepted these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

Eligibility Requirements

The following eligibility requirements must be met to use ac665:

• You must be at least 21 years of age.
• You must reside in a jurisdiction where online gaming activities are legal.
• You must open an account in your own name and provide accurate personal information.
• Each individual may create only one account.
• If you are a professional or amateur player under a ban imposed by any sports authority, you are not permitted to use this platform.

Opening an Account & Accuracy of Information

When opening an account at ac665, you must provide accurate, complete, and up-to-date information. If any details change, update your profile as soon as possible. Providing incorrect or false information may result in account suspension or closure.

• It is your responsibility to keep your account password strictly confidential.
• If any unauthorized access is detected, you must notify our support team immediately.
• You are solely responsible for all activity carried out from your account.
• Operating an account on behalf of someone else, or allowing others to use your account, is strictly prohibited.

Identity Verification (KYC)

To ensure a safe and transparent service, ac665 may carry out identity verification (KYC) at any time. The following documents may be requested during this process:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method (bKash, Nagad, Rocket, or bank account).

Withdrawal requests will not be processed until KYC verification is complete. This is a legal requirement and applies equally to all players.

Account Closure or Suspension

ac665 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• Fraudulent, dishonest, or collusive behaviour.
• Bonus abuse or manipulation using software assistance.
• Failure to cooperate with a KYC verification request.
• Account closure at the player's own request (self-exclusion).

Deposits

The following payment methods can be used to deposit funds at ac665:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — The postal department's digital wallet service.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Bank Transfer — Via major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, and BRAC Bank.

Using third-party payment methods is strictly prohibited. Transactions must be made using a payment method registered in your own name.

Withdrawals

Withdrawal requests generally take 10 to 45 minutes to process. The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Withdrawals will only be processed to the same method used for the deposit.
• KYC verification must be completed.
• Withdrawals will not be processed if the wagering requirements for a bonus have not been met.
• If fraud is suspected, ac665 reserves the right to hold a withdrawal until additional verification is completed.

Welcome Bonus

Newly registered players at ac665 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000. Or depositing ৳22,000 will earn the maximum ৳10,000 bonus, making the total balance ৳32,000.

Wagering requirements must be met to withdraw the bonus. Wagering is calculated on the bonus amount only (not deposit + bonus). Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before the bonus funds become withdrawable.

• The bonus is available on the first deposit only.
• Creating multiple accounts from the same device, IP address, or payment method to claim bonuses will be treated as fraud.
• Accepting a bonus means you also accept these specific bonus terms.
• If a withdrawal is made before the wagering requirements are met, the bonus and any winnings derived from the bonus will be forfeited.

VIP Programme & Cashback

ac665's VIP programme has five tiers in total. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

Advancement through VIP tiers depends on your activity and participation on the platform. VIP cashback benefits have their own terms and conditions, which are detailed on the relevant page.

Bonus Abuse Policy

All forms of bonus abuse — such as creating multiple accounts, coordinating bets with other players (collusion), or placing bets using software or bots — are strictly prohibited. If such behaviour is detected, all bonuses and associated winnings will be cancelled and the account may be permanently closed.

General Gaming Rules

All games operated at ac665 are conducted in a fair and transparent manner. Every outcome is determined entirely at random using Random Number Generator (RNG) technology. The following general rules apply to all games:

• If a game result is cancelled due to a technical error, all bets for that round will be refunded.
• No player may use software or automation tools.
• In live games, the dealer's decision is final.
• In any dispute relating to game rules, the decision of ac665's customer support is considered final.

Sports Betting Rules

In the sports betting section, bets can be placed on popular sports in Bangladesh such as cricket (T20, ICC), football (FIFA), kabaddi, and other international events.

• Bets placed before an event begins are valid; in-play betting during a live event is subject to its own rules.
• If a match is abandoned or postponed, bets will be settled in accordance with the relevant rules.
• If incorrect odds are offered, ac665 reserves the right to void that bet.
• Spreading false information in the name of any real club, team, or player is strictly prohibited.

Data Protection & SSL Encryption

As a secure and reliable platform, ac665 uses industry-standard SSL (Secure Socket Layer) encryption technology to protect your personal and financial information. Every transaction and login session is fully encrypted.

We do not sell or share your personal information with any third party. For more details, please read our Privacy Policy.

Cookies & Tracking

Our platform uses cookies to improve your browsing experience and maintain service quality. By using the website, you are considered to have consented to the use of cookies.

Commitment to Responsible Play

ac665 believes that gaming should be a form of entertainment — not a source of stress or financial hardship. We encourage all our players to play responsibly. The following tools are available to help you:

• The ability to set your own deposit limits.
• The option to take a temporary break (cooling-off period).
• Self-Exclusion — a request to close your account for a set period or permanently.

To learn more about responsible gaming, visit our Responsible Gaming page.

Limitation of Liability

ac665 bears no liability in the following cases:

• Loss caused by internet connection disruptions or third-party technical failures.
• Unauthorized access to an account where the cause is the player's own negligence.
• Complications arising from the provision of incorrect information.
• Service disruptions caused by circumstances beyond our control (force majeure).

In all circumstances, ac665's maximum liability is limited to the actual amount of funds held in your account.

Dispute Resolution

If a dispute arises, please contact our customer support first. ac665 provides support 24 hours a day, 7 days a week via live chat and email. Contact address: [email protected].

If a resolution cannot be reached through the support team, the matter may be escalated through a formal dispute resolution process. ac665 is committed to resolving all disputes in an honest and transparent manner.

Intellectual Property

All content displayed on the ac665 platform — including logos, graphics, text, game descriptions, and software — is the intellectual property of ac665 or its associated partners. Copying, distributing, or commercially using this content without prior permission is strictly prohibited.

Changes to Terms

ac665 may modify these Terms in part or in full at any time without prior notice. Updated terms take effect as soon as they are published. It is your responsibility to visit this page regularly and stay informed of the latest terms.

Contact & Support

If you have any questions or comments about these Terms, please contact our support team:

• Live Chat: 24/7 — available directly on the platform.
• Email: [email protected]
• Language: Service is available in both Bengali and English.